Frequently Asked Questions
Everything you need to know about your David Bowie Official Store order.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 2-4 weeks depending on the destination and customs processing.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts, as some items are 'slim fit' while others are 'unisex'.
Are these products officially licensed?
Yes, every item in our store is officially licensed and approved by the David Bowie Estate, ensuring high-quality designs that honor his legacy.
Can I track my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.